privacy policy.
the short of it
virtualMemories will not ho out your personal information.
the long of it
virtualMemories is dedicated to maintaining and protecting your privacy. this includes the privacy of both your information and your pictures, video clips and any other content entered via the website. by using our service, you agree to the terms of this privacy policy. this policy explains what personally identifiable information we collect and how we use the information so we can continue to provide outstanding service to you.
protecting the privacy of your personal information
when you sign up with virtualMemories, you establish a password-protected personal account for storing and organizing the information need to put together a vm disc. we will need your name, email address and password.
the password will allow you access to your account; as such, it needs to be as secure as possible. a good password includes seemingly random letters and numbers, and isn't obvious (such as names of a spouse, child, or pet).
you can update your account information and change your password at any time. you will find this by clicking on the “account info” link on your personal virtualMemories page. if you have forgotten your password, you can request that it be sent to you via email.
when you order is produced, products or other paid products or services, we will need the shipping address, billing name and address, as well as the credit card number and expiration date.
we may occasionally request information from users through surveys or contests. participation in these surveys or contests is completely voluntary. the information requested by us (or a third party survey vendor on our behalf) may include personal information, demographic information or attitudinal information. rest assured, the information collected is only used for purposes of improving user satisfaction with virtualMemories products and services, or in some cases, to notify winners and to deliver prizes. no personal information collected through these means is shared with or available to other third parties. testimonials are used to show benefits to certain programs virtualMemories offers. all testimonials in which personal information is included are always consented to prior to posting.
any contact with our customer service team or communication from you, such as chat or emails, may be recorded to help us provide better service.
virtualMemories uses state-of-the-art protection, including secure socket layers (ssls), to encrypt pages when collecting sensitive information such as your password or credit card number. this measure is designed to guard against interception of this information while it is on the internet. you can tell if you are using a secure page by looking at the bottom of your browser window where you will see a lock. if the lock is closed, the page is encrypted.
virtualMemories keeps the personal information you provide on servers that are protected against intrusion or unauthorized access by firewalls and other technological means.
protecting the privacy of your information and content
virtualMemories is committed to protecting photographers' copyrights and expects users of the service to do the same. each image submitter is required by us law to own the right to, or to obtain permission to, use any image before the image is uploaded at virtualMemories. virtualMemories's discretion and in appropriate circumstances, virtualMemories may terminate the accounts of users or prevent access to the service by users who infringe the intellectual property rights of others. if you believe that your work has been copied in a way that infringes your copyrights, please contact us at the following email address and provide all relevant details.
in order to provide quality products, the virtualMemories employees and third-party service providers fulfilling your order or providing customer support to you may see your content.
age limitations
our web site is not intended for use by children under the age of 13. we do not knowingly collect personal information from children under the age of 13. please do not register at virtualMemories if you are under the age of 13.
keeping you informed through email & mail
as a virtualMemories member, we will notify you via email or through the mail about new features, products and promotions. we may also send you information on carefully screened third parties whose products or services may be of interest to you. from time to time, we may send you service announcement updates with important information about virtualMemories. service announcements may contain information vital to your account, so members may not unsubscribe from service announcements.
improving your site experience with technology such as cookies
cookies are small data files stored by your web browser on your computer's hard drive. cookies enable you to use our site and services. virtualMemories never saves information, such as your password or your credit card number, on cookies. you may modify your browser preference to provide you with choices relating to cookies. if you choose to reject all cookies, you may not be able to access the virtualMemories service. we may also use other technologies such as clear gifs, pixel tags, and scanning navigational data to collect anonymous information about our users in order to help us deliver better service and user experience. anonymous information could include the web site you were on before coming to virtualMemories, ip addresses, or areas of site being clicked on most frequently.
at times, we may combine information collected from our site and other information you shared with us to customize our service to you and improve your experience. for example, we may recommend products or offers you may be interested in based on what you have liked in the past, or remind you that you have an “active” shopping cart waiting for you. our third-party service providers may also use cookies or other technologies to help us manage our marketing efforts (these include ad servers, outbound email vendors, affiliate vendors and search engine advertising agencies, and providers of web analytics tools). virtualMemories has carefully selected these service providers and instructed these service providers not to collect personal information or share the anonymous information with anyone other than virtualMemories. you may find more information about opting out of most third-party service cookies at www.networkadvertising.org or other related sites. providing services through third parties.
virtualMemories shares personal information with carefully screened third-party service providers for the sole purpose of providing you with the products, services and information you have requested. examples of such third-party service providers are credit card authorization companies, merchandise distributors and shippers. virtualMemories has instructed these service providers not to store, retain or access your personal information except to provide our services to you.
abiding by the law
virtualMemories may be required by law to disclose personal information to law enforcement and regulatory authorities, even though you might have requested that we don't share your information.
changes and notification
we reserve the right to modify our privacy policy at any time. if our privacy policy changes, the revised policy will be posted on this site and we will change the ‘updated’ date on this page to reflect the date of the modification. please check back periodically. you will be notified via email and/or prominent notice on our web site for 30 days of any material change in our privacy policy or of other changes to the policy at virtualMemories's discretion.
we will notify you via email and/or prominent notice on our web site for 30 days before transferring your personal information to a new entity as part of a merger, acquisition, reorganization or sale of some or all of our assets if the new entity's treatment of your personal information will materially differ from the treatment described in this policy.
virtualMemories will do its utmost to keep all your information up to date when you provide it to us, and to guard your privacy by continuously evaluating the enforcement and nature of our policies.
if any of your personal information changes, or you identify a mistake in our records, please use the account profile page on the virtualMemories website, or contact us and we will update your data.
please contact us to communicate any questions or concerns.